Privacy Policy

This policy explains what personal information BM Solutions collects, why we collect it and what you can ask us to do with it. It applies to this website and to enquiries made through our contact channels.

We keep the amount of personal information we hold to what is needed to answer enquiries and fulfil orders.

BM Solutions is a trading name of DE COMMERCE VENTURES LLC, the entity responsible for the information described in this policy.

DE COMMERCE VENTURES LLC, 5830 E 2nd St, Ste 7000 #36175, Casper, Wyoming 82609, United States

Questions about this policy can be reached through the WhatsApp channel listed on our website (https://wa.me/31683501229).

We collect information in two ways:

• Information you give us — the contact details and message content you send when you start a WhatsApp conversation or email us, including the requirements, quantities and regions you describe.
• Information collected automatically — standard technical data your browser sends when visiting this site, such as IP address, device and browser type, and the pages requested.

This website does not ask for payment details, identity documents or account credentials through any form.

We use the information described above to:

• Respond to enquiries and provide availability, specifications and quotations.
• Coordinate, deliver and support orders.
• Keep records of transactions and correspondence.
• Maintain the security and reliability of this website.
• Meet obligations that apply to us under applicable law.

We do not sell personal information, and we do not use enquiry content for advertising.

Where data protection law requires a legal basis, we rely on the performance of a contract (or steps taken at your request before entering one), our legitimate interest in operating and securing our business, and compliance with legal obligations.

Our primary contact channel is WhatsApp, which is operated by Meta Platforms, Inc. Messages you send through WhatsApp are handled under WhatsApp's own terms and privacy policy in addition to this one. We recommend reviewing them.

We also use service providers for hosting, email and similar operational functions. These providers process information on our behalf and only for the purposes we set.

We do not share enquiry content with third parties for their own marketing.

DE COMMERCE VENTURES LLC is established in the United States. If you contact us from another country, your information will be transferred to and processed there, and potentially in other countries where our service providers operate.

Where transfers are subject to data protection law, we take steps intended to ensure an appropriate level of protection.

We keep enquiry correspondence for as long as needed to answer it and to maintain a record of any resulting order. Records connected to completed orders are kept for as long as required for accounting, tax and legal purposes, and are deleted or anonymised after that.

Depending on where you are located, you may have the right to:

• Request a copy of the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete information we no longer need to keep.
• Object to or ask us to restrict certain processing.
• Withdraw consent where processing is based on consent.

To make a request, contact us through the WhatsApp channel listed on our website (https://wa.me/31683501229). We may need to confirm your identity before acting on it.

This website does not set advertising or tracking cookies. Any strictly necessary cookies used to operate the site are limited to that purpose.

If analytics or other non-essential technologies are introduced in future, this policy will be updated and, where required, consent will be requested before they are used.

We take reasonable technical and organisational measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

This website and our services are intended for business customers and are not directed at children. We do not knowingly collect personal information from anyone under 18.

We may update this policy from time to time. The date shown at the top of this page reflects the most recent revision. Material changes will be reflected on this page.

Questions, requests or complaints relating to this policy can be raised through the WhatsApp channel listed on our website (https://wa.me/31683501229), or in writing to DE COMMERCE VENTURES LLC, 5830 E 2nd St, Ste 7000 #36175, Casper, Wyoming 82609, United States.